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ELODIE MARTIN
Blog
Here are some of my thoughts on digital transformation, change management, omnichannel engagement, and related topics.


Why Content Tagging is Essential for Pharma Omnichannel Success
Strategic content tagging unlocks the true value of your HCP engagement data, revealing patterns and preferences that drive personalization.
Mar 17


Maximizing Medical's Digital Engagement in Pharma: From High-Value Content to Patient Impact
Medical teams create pharma's highest-value content. Learn five digital strategies to maximize its reach and improve patient outcomes.
Mar 5


Digital Maturity in Pharma: Where Does Your Organization Stand?
Evaluate your pharma company's digital readiness with our free assessment tool. Get actionable insights to guide your transformation journey
Feb 6


Back-to-Basics - Part II: Customer Segmentation
Back-to-Basics Omnichannel Engagement Part II: Customers
Selecting the appropriate attributes to segment your customers.
Apr 24, 2023


Back-to-Basics - Part I: Omnichannel Engagement
Let's go back-to-basics with this mini-series on the foundational principles of Omnichannel Engagement.
Apr 17, 2023


How to personalize customer engagement
Omnichannel engagement aims to deliver focused and personalized engagement to each customer. The more data you have, the more granular...
Mar 2, 2023


Start small, start now.
Getting started in your digital transformation can feel overwhelming. Take it one step at a time.
Feb 23, 2023


Omnichannel engagement strategy at different stages of drug product lifecycle
Your omnichannel strategy needs to consider the lifecycle of the product, and the engagement objectives.
Feb 15, 2023


What is Omnichannel Customer Engagement?
What is Omnichannel Customer Engagement, and how do you set your strategy?
Feb 8, 2023


Omnichannel Engagement and Medical Teams in Pharma
Medical teams can benefit from leveraging digital and omnichannel engagement tools. Reframe the value proposition to drive adoption.
Jan 29, 2023
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